Client Service Specialist (On-Site) [Panama]

 

We are seeking to bring on a dedicated and detail-oriented Client Service Specialist to join our team. As a Client Service Specialist, you will play a crucial role in delivering top-notch customer experiences, managing inquiries and complaints, and facilitating effective communication between our insurance brokers, agents, and customers. If you are a proactive problem solver with excellent communication skills and a passion for ensuring customer satisfaction, we invite you to be part of our dynamic team. Responsibilities • Managing customer accounts by updating and notating relevant information.

• Processing insurance claims accurately and efficiently. • Addressing tasks assigned by the US team promptly. • Keeping track of important deadlines. • Researching and providing detailed notes for US agents.
• Assisting customers with their needs and resolving complaints. Requirements • Strong communication skills in English. • Effective time management abilities. • Organizational skills with great attention to detail.
• Critical thinking skills for problem-solving. • Ability to manage priorities effectively. About Us At Insignia Resources, we believe in investing in our employees' success. We offer a supportive and collaborative work environment that encourages creativity, learning, and continuous improvement.

As a member of our team, you'll have access to cutting-edge resources, training programs, and mentorship opportunities to enhance your skills and propel your career forward. Joining Insignia Resources means joining a network of talented professionals who are passionate about making a difference. We value a culture that celebrates individuality and promotes teamwork. Our employees are the driving force behind our success, and we recognize and reward their contributions through competitive compensation packages, performance-based incentives, and comprehensive benefits.

As a part of our team, you will have the opportunity to work with industry-leading clients and gain exposure to exciting projects across a wide range of sectors. Whether you're an experienced professional or just starting your career, Insignia Resources provides a platform for you to thrive and realize your full potential.

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