Luca Plus is a platform that enables you to track your expenses, manage your finances, and save money by automating your budget. It provides real-time insights into your expenses, helps you create custom budgets, and offers personalized tips to help you save money. With Luca Plus, you can easily manage your money, stay on top of your bills, and achieve your financial goals.
The company is now seeking talents to join them on this journey
Customer Success Specialist
· Provide customers with timely responses to digital and telephone-based requests.
· Ensure smooth handovers from online/offline queries to account owners so there is little friction in the customer experience.
· Manage ‘Opportunity’ distribution in HubSpot, assigning leads/opportunities post events.
· Represent a knowledgeable, efficient and professional image of LUCA Plus by handling business respectfully and professionally.
· Work with our internal product teams to support and close out customer product feedback loops.
· Support the team in managing lead data in HubSpot.
· All other routine and reasonable duties as directed by the management team.
Job Type: Part-time
Part-time hours: 20 per week
Salary: RM25.00 - RM40.00 per hour
Benefits:
- Flexible schedule
- Opportunities for promotion
- Work from home
Schedule:
- Day shift
- Monday to Friday
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Xero: 1 year (Preferred)
Language:
- English (Required)
Shift availability:
- Day Shift (Preferred)
$ads={1}
$ads={2}