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Overall responsibilities and duties:
The Quality Manager represents the customer voice and ensures the respect of the standards and procedures within the plant. Manages the quality department. .
The main missions of the role are:
Is the management representative according to ISO 9001 and IATF 16949 and thus the warrant that all standards and procedures are complied with special focus on:
Customer standards
S/R Standards
Company’s Excellence systems and their procedures
- Represents the customer within the plant and acts accordingly
- Participates to the definition of the plant quality objectives, monitors progress and implements corrective action in case of deviation
- Being responsible for the complaint management for both customers and suppliers ensures that complaints are managed in due time by using adequate problem-Solving techniques (ex. QRCI) and that 8D reports are robust and regularly updated in QSS.
- Manages the quality department (budget, recruitment, allocation of resources, personnel development)
- Ensures capitalization and transversalities and shares best practices
- Has the authority and the responsibility to stop any process or product delivery in case of serious non-conformance (customer expectations, safety, and regulations issues, or similar)
Qualifications:
Minimum education level: Engineer Bachelor/Master or technician with equivalent combination of education and experience.
Experience: Minimum 8 years related experience in a manufacturing environment (automotive electronics industry preferred)
Skills & Competencies:
- High technical expertise and understanding.
- Ability to work in a matrix organization.
- Able to work under pressure, tight timelines and still deliver good results.
- Language: English Fluent
- Practitioner about Quality tools: Functional analysis, FMEA, Special Characteristics, reliability, problem solving, variability reduction, etc.
- Familiar with Customer Development Process
- Leadership and autonomy.
- Team player with strong communication skills.
- Management abilities in a matrix environment.
- International mind-set.
The Employee is aware and ensures the respect of the Internal Rules, Code of Ethics and Management Code applicable in the establishment to which she/he is assigned.
As an employee, you are also required to:
- Secure internal control with the support of financial controller and finance network
- Abide by the Faurecia Code of Ethics. The code is summarised as below:
- Respect for fundamental rights.
- Development of economic and social dialogue.
- Development of skills.
- Ethics and business conduct.
